NEWGEN CLINIC สาขาเดอะมอลล์ท่าพระ

Thon Buri, Bangkok·Dermatology & Aesthetics
4.0
40 Google reviews
Strong Clinical ReputationModern Facility

About This Clinic

NEWGEN CLINIC สาขาเดอะมอลล์ท่าพระ is a dermatology & aesthetics clinic in Thon Buri, Bangkok. It holds a 4.0-star Google rating from 40 reviews.

Patients particularly highlight facility quality and clinical competence.

The clinic is primarily serves Thai patients — fewer foreigner reviews are available, and is commonly visited for nose thread lift, filler injections, thread lifting, among others.

Worth noting: review sentiment is less positive for english communication and wait time & efficiency.

Earned badges
Strong Clinical Reputation
Modern Facility

Dimension Scores

How scores work →
English Communication
38
Staff Friendliness
68
Clinical Competence
97
Facility Quality
100
Wait Time & Efficiency
33
Pricing Transparency
62
Foreigner Accessibility
—
Follow-up Care
—

Scores 0–100. Other scores are based on AI analysis of patient reviews. Some dimensions have low confidence.

Things to Know

⚠Frequent wait time complaints

Patient Reviews

★★★★★

This was my first time here and I felt great. The staff and doctor took excellent care of me. 👍

— Wannisa Wangjai(translated from th)

★★★★★

I was impressed by the welcoming staff, the beautiful and cool restaurant, and the fast service.

— ธมนพัณณ์ ทากูล(translated from th)

★★★★★

The doctor was very gentle. The admin and all the doctors were very polite.

— Aree Khamthong(translated from th)

★★★★★

The doctors, both male and female, were very rude and unwelcoming. The sales staff were only focused on pushing higher sales. I'm done with this clinic; goodbye!

— ณิชา กิรภัทร(translated from th)

★★★★★

I first contacted them on November 6th, 2022, and the admin, Bowvy (I'm not sure if it was the same person the second time), responded. I contacted them again on December 18th. I spent time comparing different types of threads, prices, techniques, doctors, travel times, and promotions with other clinics, and also doing additional research. I knew nose thread lifting is risky, so I narrowed it down to this clinic and another one. When I contacted them again, the response was, "The admin already sent it to you," along with a sticker saying "I'm extremely bored." But I didn't retaliate with any insults. I thought maybe it was the admin having a bad day, or maybe they were on their period, or just plain impolite. Even though my friends told me to scold or teach them a lesson, I didn't want to. So I replied explaining that I contacted them again in case there were any new promotions, and that I would check back later to see if the clinic had responded. Turns out, I was blocked! I'm so confused. They need to train their staff urgently. Their customer service and manners are terrible. Choosing the other clinic, even though it's further away and more expensive, wouldn't have been difficult. Other pages are so persistent with customers; this page drives them away.

— Natcha La(translated from th)

Reviews sourced from Google Maps. Translations may be automated.

Frequently Mentioned Topics

nose thread liftfiller injectionsthread liftingfillernasolabial fold filler

Common Questions About NEWGEN CLINIC สาขาเดอะมอลล์ท่าพระ

What is the overall rating of NewGen Clinic and how do foreign patients rate their experience?
NewGen Clinic has a Google rating of 4.0 based on 40 reviews. However, only 4% of analyzed reviews are from international patients, and the majority of feedback is in Thai.
How is the communication in English at NewGen Clinic?
The clinic has an English communication score of 38/100, indicating that while some staff may speak English, the overall proficiency may not meet the expectations of all foreign patients.
What can I expect regarding wait times at NewGen Clinic?
Patients have reported frequent complaints about long wait times, with a score of 33/100 for wait time and efficiency. It's advisable to plan accordingly if you visit.
How would you rate the clinical competence and facility quality at NewGen Clinic?
NewGen Clinic has a high clinical competence score of 97/100, indicating strong medical expertise. Additionally, the facility quality is rated at 100/100, suggesting a modern and well-maintained environment.
What are the strengths and weaknesses of the staff at NewGen Clinic?
The staff friendliness score is 68/100, reflecting a generally positive attitude towards patients. However, some reviews mention unwelcoming behavior from certain staff members, which may vary by individual experience.
Is there any information on follow-up care for international patients?
Currently, there is no data available regarding follow-up care for international patients, as insufficient reviews mention this aspect.

Data collected recently. Scores based on analysis of 26 reviews.