Hua Chiew (TCM) Hospital

Pom Prap Sattru Phai, Bangkok·General Medical
4.2
219 Google reviews
Strong Clinical ReputationGreat Follow-up CareTransparent PricingModern Facility

About This Clinic

Hua Chiew (TCM) Hospital is a medical clinic in Pom Prap Sattru Phai, Bangkok. It holds a 4.2-star Google rating from 219 reviews.

Patients particularly highlight pricing transparency, follow-up care and clinical competence.

The clinic is primarily serves Thai patients — fewer foreigner reviews are available, and is commonly visited for acupuncture, Chinese medicine, thyroid, among others.

Worth noting: review sentiment is less positive for staff friendliness and english communication.

Earned badges
Strong Clinical Reputation
Great Follow-up Care
Transparent Pricing
Modern Facility

Dimension Scores

How scores work →
English Communication
30
Staff Friendliness
36
Clinical Competence
95
Facility Quality
75
Wait Time & Efficiency
19
Pricing Transparency
100
Foreigner Accessibility
—
Follow-up Care
100

Scores 0–100. Other scores are based on AI analysis of patient reviews. Some dimensions have low confidence.

Things to Know

⚠Frequent wait time complaints
⚠Mixed reviews on English communication

Patient Reviews

★★★★★

The service mind of the staff is terrible. There were two young women. 1) They called to say that I wouldn't make it on time and that my appointment would be cancelled. It sounded like a threat. They could have spoken politely. Learn some manners. This is a customer, not someone begging for money. Don't call like that. It's rude. Didn't the hospital teach them any manners? Or do they just call for the sake of calling? 2) When I arrived, they asked if it was okay if I didn't have my ID card. The employee replied that I could write my name on the form. When asked, "Is it okay if I don't have my ID card?", the answer should have been "No problem," not "Write my name." Does this mean I have to beg to be admitted to the hospital? Customers aren't playmates. They're paying you. Here, the waiting time is sometimes 3-4 hours even with an appointment. The price per visit is 5000-6000 baht minimum. I've never complained before, but the staff's manners are unacceptable. I really can't recommend this place. Two rotten apples in one. The older staff here are good; they at least have manners.

— Ploypailin Pdungsiriset(translated from th)

★★★★★

I had a terrible experience with Chinese medicine doctor Chalida Sittichaiwijit (Dr. Chen Bao Zhen). When I asked a question out of curiosity, she made a nasty face and cursed at me. She should be more focused on treating patients and speaking more politely, not treating them because she doesn't want to.

— Jatuchai Sittikiatpapat(translated from th)

★★★★★

Traditional Chinese medicine clinics treat almost every ailment, just like modern medicine.

— LP. C(translated from th)

★★★★★

We used to treat our thyroid here by seeing a Chinese medicine doctor and taking herbal tea every week. (They brewed it for us, so it wasn't complicated to brew it ourselves. They packaged it in sealed bags; you just dipped the bag in a glass of hot water, and once the tea was warm, you cut the bag and used a straw to drink it. Very convenient, but the taste was awful!) Each time we went, the doctor would check our pulse, ask about our symptoms, and prepare a custom prescription. The doctor would adjust the medication according to our condition each week. The doctor's fee and medication cost around 1,500-1,800฿. We had a 4 cm thyroid nodule in our neck. A Thai traditional medicine doctor said we needed surgery, so we switched to Chinese medicine. We took the medicine for 6 months, and now the nodule and thyroid levels are stable. We've been cured for 4 years now. Recently, we developed hives, so we went back for another treatment. Everything has been great, except for the taste of the medicine, which we're still not used to! 😆😆😆😅😅😅

— Torii Naka(translated from th)

★★★★★

Before coming here, I received treatment at an outside clinic. It was very expensive. I paid almost 5,000 baht. Here, the prices are affordable. My first visit cost less than 1,000 baht. The doctor is lovely and speaks kindly. She provides excellent information. The cleaning staff and security guards are also very friendly and always smiling.

— kulwarin Sunthornthanansil(translated from th)

Reviews sourced from Google Maps. Translations may be automated.

Frequently Mentioned Topics

acupunctureChinese medicinethyroidherbal teaherbal decoction

Common Questions About Hua Chiew (TCM) Hospital

What is the general reputation of Hua Chiew (TCM) Hospital among foreign patients?
Hua Chiew (TCM) Hospital has a Google rating of 4.2 based on 219 reviews, with 92% of analyzed reviews coming from international patients. Many foreign visitors praise the clinical competence and affordable pricing, but there are frequent complaints regarding wait times and mixed experiences with staff communication.
How effective is the communication in English at this clinic?
The clinic has a score of 30/100 for English communication, indicating that many foreign patients may face challenges in this area. While some staff members are reported to be friendly, there are mixed reviews about their communication skills, which could affect the overall experience for non-Thai speakers.
What can I expect regarding wait times and efficiency at Hua Chiew (TCM) Hospital?
Patients have reported significant wait times, with a score of 19/100 in this area. Many reviews mention long queues even with prior appointments, so it's advisable to plan accordingly if you choose to visit.
How does Hua Chiew (TCM) Hospital handle follow-up care?
The clinic has received a perfect score of 100/100 for follow-up care, although this is based on limited mentions. Many patients have expressed satisfaction with the attention they received during their ongoing treatment.
What is the pricing like at Hua Chiew (TCM) Hospital?
The clinic has a score of 100/100 for pricing transparency, with many reviews highlighting the affordability of treatments compared to other clinics. Patients have reported costs as low as 1,000 baht for initial visits, making it a cost-effective option for many.
What should I know about the facility quality at this hospital?
Hua Chiew (TCM) Hospital has a facility quality score of 75/100, which suggests that while the hospital is generally modern and clean, there may be areas for improvement. Some reviews indicate that the environment is pleasant, but experiences can vary.

Data collected recently. Scores based on analysis of 26 reviews.